Shipping Policy
Shipping Policy
Thank you for shopping at Jancistuff.
We are committed to delivering your order as quickly and efficiently as possible. Please read the following information carefully to understand our shipping practices.
Shipping Destinations
We currently offer international shipping to the following countries:
- United Kingdom
- Germany
- United States
- France
We do not ship to countries outside of this list at the moment.
Shipping Fee
We offer free shipping on all orders, regardless of order size or destination.
Processing Time
Orders are typically processed within 1–3 business days. Please note that orders are not shipped or delivered on weekends or public holidays.
In the event of a high volume of orders, processing may take an extra day or two.
Shipping Time
Estimated delivery time after processing:
| Country | Estimated Delivery Time |
|---|---|
| France | 7–14 business days |
| Germany | 7–14 business days |
| United Kingdom | 7–14 business days |
| United States | 7–14 business days |
| Australia | 7–14 business days |
| New Zealand | 7–14 business days |
Order Tracking
Once your order is shipped, you will receive a confirmation email with a tracking number. Please allow 2–3 business days for tracking information to become active.
Customs, Duties & Taxes
Please note that Jancistuff is not responsible for any customs duties, taxes, or additional charges that may apply in your country. All such fees are the responsibility of the customer.
Lost or Delayed Packages
If your order hasn’t arrived within the expected timeframe, please:
-
Double-check your shipping confirmation email for the tracking link.
-
Allow 3–5 extra business days (in case of delays).
-
Contact us at jancistuff.service@gmail.com if your package still hasn’t arrived after that period.
We’ll be happy to help resolve the issue.
Need Help?
If you have any questions about your order or shipping, please contact us:
📧 jancistuff.service@gmail.com
We’re here to assist you!